Release Notes - GrandCare Releases

October 23, 2024

This minor release resolved a number of issues with syncing content to the touchscreen and a number of other issues.

Changed	Allowed systems to open care menu using IPs in the same range as the VPN
Changed	Prevented residents from accessing Video Calling from Notifications if disabled
Fixed	Fixed issue with missing instructional files when restoring a backup to a different system
Fixed	Fixed issue with sync not removing content if everything is removed from the system
Fixed	Fixed issue with sync not removing community events if system removed from community

October 18, 2024

This small update resolves an issue with the iOS app calling and an incorrect error message when adding YouTube videos. It also allows for Distributor level updates (in addition to Group).

Changed	Updated APN VoIP certificate
Changed	Allowed for Distributor as well as Group prerequisite for updates
Fixed	Fixed incorrect error message when adding a YouTube video

September 25, 2024

This major release provides a number of new requested features. One of these is the Zones of Regulation assessment question (as seen in the image above). This allows for quick and comprehensive communication of a resident’s mood or emotional state.

We have also added assessment specific rules under the Wellness Rules. This allows for actions to occur when an assessment is taken/not taken and if the score of the response is above or below a threshold. The actions of the rule are the standard GrandCare array of option: text message, email, phone call, managed alert notification, etc.

Many of our customers have told us of multiple alerts being generated in a short period of time from multiple On-Screen Button presses. We implemented a “cooldown” period for rules, allowing for a button rule to only execute once in a time period. This should prevent this issue moving forward.

Finally, a number of issues were resolved regarding Wifi, including the inability to connect to open / no password Wifi networks. We also fixed the issue with the slideshow advancing unexpectedly.

Added	Added support for Zones of Regulation assessment questions
Added	Added assessment rules under health rules in care menu
Added	Added optional "apply every" cooldown time for button rules
Added	Added backend support for custom icons on menu items
Changed	Updated Kentucky radio stations
Fixed	Fixed issues with slideshow advancing unexpectedly
Fixed	Fixed connecting to Wifi without a password
Fixed	Fixed issue that could break Wifi scanning for a session

September 19, 2024

This minor release expands on the device summary functionality, allowing users to click on the device types to get details on the sensors and a link to the data they provide. This release also fixed a number of issues related to calendars.

Added	Added popups with device details and links to data to device summary
Changed	Moved main menu to top of list in Account Menus view in Designer
Fixed	Fixed issue that was preventing access to calendar management
Fixed	Fixed issue with repeat options not updating when changing event date
Fixed	Fixed incorrect drop down selection in Account -> Data when using source parameter

September 11, 2024

This release adds a device summary section to the account summary. This gives staff and caregivers the ability to see what configured devices are on an account at a glance. We also added support for recent features in Designer. Finally, this release provides a number of optimizations and minor fixes.

Added	Added summary of external devices at top of account summary page
Added	Added support for GrandCare 2024 brand in Designer
Added	Added support for new messages and light control modules as menu items in Designer
Changed	Improved performance of page elements loading
Changed	Clarified "Add" vs "Assign" terminology when assigning stock content to account
Fixed	Fixed add button for stock video folders
Fixed	Fixed missing delete button for photo albums
Fixed	Fixed issue with API object caching
Fixed	Fixed incorrect last motion status in Account Summary under certain circumstances
Fixed	Fixed setting screen on/off times using Safari browser

September 5, 2024

This release features a full rewrite of the Messages module to make it more accessible and reliable. We also added a module to control ZWave light switches / lamp modules from the touchscreen. The lighting control module will be available in the Designer in the next server release.

Added	Added light/switch control module
Changed	Updated old messages module to modern style
Changed	Improved screen on/off handling for certain models of iView
Changed	Improved video call registration frequency
Fixed	Added Labor Day to US holiday calendar

August 29, 2024

This release focuses on a number of backend performance enhancements to improve the responsiveness of the dashboard and the associated APIs. A number of other issues were also resolved in this release.

Added	Added better support for VPN cert fetching reliability during install
Added	Added support for object caching to improve database performance
Added	Added rate limiting to API calls to improve performance
Fixed	Fixed incorrect alerts showing in Recent Alerts section under Accounts -> Caregiving
Fixed	Fixed issue with creating Account Admins as a Distributor Admin
Fixed	Fixed missing delete button for stock video lists

August 22, 2024

This minor release provides compatibility for the latest revision of the Zooz ZST39LR antenna.

Added

Added support for disabling 16-bit Node IDs for ZWave API > 7.19 antennas

August 14, 2024

This release adds a number of tweaks and improvements to the device screen. There is now a brightness control under the Gear menu allowing users to dim their screens. We also improved screen on/off handling in conjunction with the ability to put the screen to sleep. There were also a few tweaks to the setup wizard, including the removal of the EULA.

Added	Added screen brightness control to settings
Added	Added configurable TULA health menu
Changed	Improved handling of screen on/off state
Changed	Removed EULA from setup wizard
Changed	Upgraded all existing unmodified TULA menus
Changed	Merged NetworkHealth setup wizard into main setup wizard
Changed	Removed deprecated X10 devices
Changed	Verified backup of all system resources
Fixed	Fixed rules being hidden when there were no wellness readings

July 24, 2024

This release fixed a few minor issues and introduced a new permission level for managing stock content.

Added	Added server permission to allow distributor admins to modify stock content
Changed	Changed "Edit Menus" to "Designer" in button on Account Detail
Changed	Changed default brand to 24-GC
Fixed	Fixed search on several list pages

July 17, 2024

This release moves all stock photo management up to the dashboard, removing the stock photo options in the care menu. Existing settings are migrated to this new method. This version also adds a new core brand, called GrandCare 24, with updated menus and stock photo options. Finally, it adds support for a new motion sensor and fixes a few minor issues with the back-end API.

Added	Added new 24 default brand with new menus and stock options
Added	Added video list type to buttons in video module
Added	Added automatic migration from legacy stock photos to new stock photos
Added	Added support for Zooz ZSE18 Motion Sensor
Changed	Removed stock and faith slideshow options
Changed	Changed default volume on new systems to 90%
Fixed	Fixed support for video list types
Fixed	Fixed issue with setting brands with numbers in them

July 11, 2024

This release provides numerous fixes and new features to the Designer. This includes the ability to change the brand of an account manually and export/import menus using encoded text strings. You can also create distributor level report of all residents/accounts/systems:

Added	Added Account List report to Distributor reports
Added	Added content sync to the Account Sync process
Added	Added service to sync stock content from other servers
Added	Added immediate update check when update is applied to a system
Added	Added Setup panel to Account Details page in Designer
Added	Added ability to change system Brand to new Setup panel on Account Details in Designer
Added	Added import/export of menu definition strings in Designer
Changed	Changed all dialogs to be a consistent style and non-dismissible in Designer
Changed	Allowed access to Reinstall button on System Updates for Group and Distributor Admins
Changed	Improved database cleaning operations in order to improve optimization
Fixed	Fixed invalid delete options on account video lists
Fixed	Fixed issue with pushing multiple menus to account in Designer
Fixed	Fixed issue with editing legacy menu buttons in Designer

July 3, 2024

This release added new content, improved the browser lock-down when viewing news stories, and fixed a few issues, including one with external system notification.

Added	Added A Study in Scarlet (Sherlock Holmes) audio book
Added	Added June 2024 Car Talk episodes
Changed	Changed browser for news to be locked to news domain, preventing general browsing
Changed	Updated radio stations for Pennsylvania and Indiana
Fixed	Fixed external system notifications for certain types of dialog
Fixed	Fixed issue with duplicate residents on system
Fixed	Fixed menu button icon caching
Fixed	Fixed backup issue with swapped out systems

June 26, 2024

This release continues to expand on video list support. We have added personal and community video lists, expanding the available content to residents. These are combined into a single list on the Account → Content page. Additionally, all photo management has been combined into a single list on this page as well.

Added	Added personal and community video lists
Added	Added ability to view stock and community videos and photos for communicator level users
Added	Added type of photo album and video list when displaying content lists
Added	Added automatic population of video title when adding video
Added	Added more fine-grained message expiration options
Changed	Changed video and photo lists to show all content combined
Changed	Changed video lists to sort alphabetically
Changed	Changed videos in a list to sort newest to oldest
Changed	Removed confusing "SHOWING" label on video and photo folders
Changed	Reduced menu display in Designer to fit on smaller format screens
Fixed	Fixed permissions for managing account photos
Fixed	Fixed issue causing personal photos to be downloaded repeatedly
Fixed	Fixed group dropdown in Designer to list more than 50 groups and hide disabled groups

June 19, 2024

This minor release adds the “legacy” videos added from the Favorite Websites section of the care menu to the master list of videos. This allows the legacy videos to be displayed in the modern fashion, including automatically generated video thumbnails. The release also fixes a number of other issues around video syncing and display.

Added	Added display of Favorite Videos as folder under video-albums module
Added	Added warning about Main Menu websites overwriting Designer changes
Changed	Disabled software updates when the system is in a low battery state
Changed	Changed video album order to be alphabetical
Changed	Changed video list order to be newest to oldest
Changed	Updated quotes to remove old/inappropriate entries
Fixed	Fixed potential breakage in repair command by allowing prefix command to fail
Fixed	Disabled battery checking during restore process
Fixed	Fixed HTML characters in video titles and descriptions
Fixed	Fixed external system notification touchscreen style
Fixed	Fixed saving favorite websites always overwriting Main Menu changes
Fixed	Fixed server content sync issues

June 5, 2024

This release focuses on fixing various outstanding UI issues.

Changed	Improved automatic repair of API and UI software
Fixed	Fixed video album module UI layout
Fixed	Fixed menu module breaking if menu fails to load from API
Fixed	Fixed issues with entering care notes
Fixed	Fixed issue with showing help overlay before settings loaded
Fixed	Fixed letter module refresh when viewing a letter
Fixed	Fixed notify rule triggering multiple times for todo dialog
Fixed	Fixed zero notifications visible initially after overlay rendering
Fixed	Fixed syncing of stock videos assigned to Account

May 29, 2024

This release splits out all of the photo and video content in an Account to its own tab, helping reduce the clutter of the Communicate tab. The Account photo management was also refactored to use standard UI flows in the portal.

Video management was also introduced in this release, allowing for caregivers to add stock video content to resident screens. This video feature will be expanded to communities and individual accounts in a future release.

Added	Added Stock Video List management under Content tab
Added	Added ability to assign Stock Video Lists to Accounts
Added	Added video album and video list modules menu designer
Changed	Split Communicate and Content tabs in Account view
Changed	Changed Account photo management design to match Stock & Community photo management
Fixed	Fixed account never leaving away mode if away period deleted while active

May 22, 2024

This release focuses on resolving a number of issues with touchscreen functionality. It also improves performance of health device, including removing old readings off the AnD scale and blood pressure monitor. Finally it provides a way for residents to easily stop the radio from the volume adjust dialog.

Added	Added button to volume dialog to stop radio
Changed	Disabled reading buffer on AnD devices
Fixed	Fixed keyboard entry for Directory searching
Fixed	Fixed text-to-speech for dialogs
Fixed	Fixed missing actions when creating rules
Fixed	Fixed incorrect module launching when Notification button is pressed
Fixed	Fixed issue that may have delayed launching of health reading dialog

May 8, 2024

This major update provides a fully redesigned Wifi connection dialog, improving usability and reliability when connecting to the internet. This dialog is now available in the redesigned Network Settings configuration page, allowing you to connect to different networks without having to go through the setup wizard:

The update also includes the framework for the upcoming Video List module, allowing caregivers to manage videos available for the residents via the touchscreen. This feature will be fully available after the next server-side software release. Finally, several large back-end refactors were included in this release, creating a foundation for a number of future changes.

Added	Added Wifi setup dialog
Added	Added Video Album module
Added	Added warning about Manage Apps deprecation in care menu
Added	Added support for Zoom Video SDK
Changed	Rebuilt network settings page, allowing for WiFi customization without using Setup Wizard
Changed	Removed unused volume buttons from video call screen
Changed	Refactored all screen elements into overlays
Changed	Refactored all overlays to use new overlay manager
Changed	Removed unused volume buttons from video call screen
Changed	Switched to new Wifi setup dialog in setup wizard
Changed	Moved Wifi Setup button to middle of the screen in setup wizard
Fixed	Fixed menu icons to match designer app

April 24, 2024

This major update releases the beta of GrandCare Designer, a tool for designing and deploying menus and assessments to your in-home devices. You can access this through the “Designer” option on the sidebar or by clicking “Edit Menus” button on the Account Details page.

Another major feature in this update is making assessment responses a separate data entity from care notes, allowing them to be individually viewed and evaluated. Each assessment response can be viewed, including the questions and the total score of the assessment.

Lastly this update contains a few new Account configuration options, including the initial integration with medication dispenser MedMinder.

Added	Added access to Designer app BETA
Added	Added Designer tab to main menu
Added	Added Edit Menus button to Account Details
Added	Added checkbox to enable/disable Video Call button on touchscreen
Added	Added MedMinder device ID to Account Settings
Added	Added link to MedMinder Dashboard from configured Account Details pages
Added	Added Assessment Response view in Account -> Data section
Added	Added Assessment Response detail page to view specific questions and responses to assessments

April 4, 2024

This minor release added support for a new Zooz Zwave sensor and fixed an issue with Eastern Daylight Time. It also updated radio stations, added some trivia, added some new radio content, and removed a few stock photos.

Added	Added support for Zooz Q Sensor (ZSE11 800LR)
Added	Added March 2024 Car Talk episodes and Time Machine audio book
Added	Added entertainment trivia
Changed	Removed requested stock photos
Changed	Updated radio stations for Alabama, Arizona, Arkansas, California, and Delaware
Fixed	Fixed issue with API not applying DST to Eastern timezone

March 21, 2024

This release focuses on primarily back-end changes, with a few fixes for opening external links. We also added support for the trillium server and our upcoming transition to the Zoom Video SDK.

Added	Added support for Zoom Video SDK
Added	Added trillium server support
Changed	Changed opening notifications and managed alerts in external browser
Fixed	Fixed viewing Managed Alerts

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March 6, 2024

This release provided a few minor fixes to the Resident Directory. Residents will be able to find themselves in the directory but will no longer have the option of calling or messaging themselves. The Message and Video Call buttons were fixed with correct icons and made slightly larger. A few other fixes were provided in addition to the Directory changes.

Changed	Removed PDF menus and extension services for custom client configuration
Changed	Used YouTube thumbnail in instructional if other one is not added
Fixed	Prevented users from messaging / calling themselves from resident directory
Fixed	Fixed broken styles on message / call button on resident directory

February 28, 2024

This release adds a few minor fixes and features.

Added	Added Account filters for system and no system
Changed	Improved server reliability under heavy load
Changed	Added filter to prevent users from calling themselves from the directory
Fixed	Fixed issue displaying resident message history in Message Center
Fixed	Fixed issues with stock photo import/export
Fixed	Fixed start/end times in service cancellation email
Fixed	Handled invalid locations in weather calls

February 9, 2024

This release enables the use of YouTube videos in instructionals and adds support for the Homeseer HSM200 plug-in motion sensor. It also fixes some quirks with battery level reporting on some Zooz sensors and adds some new curated content.

Added	Added support for direct YouTube usage in instructionals
Added	Added support for HSM200 plug-in motion sensor
Added	Added "Great Expectations" and "The Wizard of Oz" audiobooks
Added	Added new Car Talk episodes
Added	Added new pop-culture trivia
Changed	Changed ZSE11 behavior to ignore 0.0 battery readings
Changed	Changed ZSE11 wakeup to be every 12 hours

February 8, 2024

This release provides native support for YouTube videos in instructionals. Previously the software would transcode the video and download it to the individual systems, a process that would often fail or produce unexpected results. With native support, the video will stream directly from YouTube, removing the complexity of the transcoding step.

NOTE: This feature will only work with touchscreens with the como 6.23.4 software.

Changed	Implemented native support for using YouTube videos in instructionals
Fixed	Fixed issue with uploading images for instructionals

January 24, 2024

We’ve finally done away with the legacy need to identify which USB port you plug your Z-Stick into — you can now just set it to “Auto” and plug it into any of the ports. We also added some more support for our new Shuttle DH9 hardware and tweak a few behaviors of the resident directory.

Added	Added "Auto" option for USB antennas
Added	Added antenna support for Shuttle DH9 model systems
Changed	Changed resident directory to search by room number digits from the beginning
Changed	Changed "Menu" terminology to “Options” in matching game
Fixed	Fixed display of improperly formatted phone numbers in resident directory

January 10, 2024

This release provides expanded functionality for the secondary resident in the community directory. This allows two distinct residents to show up in the directory for a single account. This release also improved the performance and reduced the bandwidth of larger instances of the server software. Finally, a number of permissions related issues were resolved.

Added	Added secondary resident phone number and photo
Added	Added community calendar noChange status to reduce bandwidth
Added	Added support for read-only databases
Changed	Allowed Distributor Admins to transfer systems from Associations page
Changed	Removed touchscreen emulation from communicator roles
Fixed	Fixed reports only pulling 200 records from como-api endpoints
Fixed	Fixed json encoding for EVV task addition
Fixed	Fixed invalid permissions allowing Distributor Admins to transfer systems between servers

December 19, 2023

This release was primarily for improving reliability of Bluetooth communications and resolving a few issues.

Added	Added improved checking for invalid software installations
Changed	Improved Fora health device discoverability
Fixed	Fixed intermittent bug where resident was duplicated on system
Fixed	Fixed removing text-to-speech from dialog when it closes
Fixed	Fixed dialogs not popping after PIN dialog completion

November 8, 2023

This release had two primary focuses — text-to-speech and the resident directory. For text-to-speech, we have increased the size and visibility of the button and made it always appear in the same place on the screen. You can now cancel currently playing text-to-speech audio by pressing the button again. For resident directory, we improved the readability of the details pages, improved handling of phone numbers, and fixed handling of very large directories.

Added	Added ability to cancel text-to-speech by pressing text-to-speech button a second time
Added	Added local radio needle reactivity to touch, bringing up station select
Changed	Improved readability of directory detail
Changed	Increased size of text-to-speech button
Changed	Moved text-to-speech button to always be in a fixed location in the upper right corner of screen
Changed	Changed door rule cool-down to be 5 minute intervals, like motion
Changed	Changed Holly Creek branding and layout for new system
Fixed	Fixed NetworkHealth survey and end-of-life removal
Fixed	Fixed directory handling of poorly formatted phone numbers
Fixed	Fixed API paging with very large directories

October 3, 2023

This minor release expands a EVV service selection and fixed a number of minor issues. Rather than adding all available services, caregivers can selectively add any number of services.

Added	Added checkboxes to select which EVV Services are added instead of adding them all
Fixed	Fixed assessment drop-down when creating an assessment event
Fixed	Fixed duplicate EVV addition related to deleted services
Fixed	Fixed issues with legacy UUIDs in the API

September 26, 2023

This release provides two new features: a door open rule “cool-down” and simplified medication creation.

The door open rule cool-down allows caregivers to prevent multiple alerts from going out for what is generally the same event. This reduces workload for caregivers by allowing them to only respond to the initial alert, not any subsequent events for a time period.

The simplified medication creation allows a caregiver to quickly add a morning, midday, or evening medication schedule. This removes all the complications of defining NDC and all the individual medication fields and creates the defined schedule, all by pressing a single button.

Finally, a number off issues were resolved in this release related to assessments.

Added	Added "apply every X minutes" to door rules to allow for cool-down
Added	Added simplified medication entry
Changed	Reorganized project structure to minimize write failures
Fixed	Fixed rendering of scale-based assessment questions
Fixed	Fixed legacy assessment list module
Fixed	Fixed activity stream issues with devices with apostrophes

September 21, 2023

This release added support for Activity Stream reports and fixed a few minor apostrophe related issues.

Added	Added Activity Stream CSV and PDF reports
Fixed	Fixed issue with apostrophes in message center templates
Fixed	Fixed issue with apostrophes in test-to-speech

September 12, 2023

This release has a few minor visible changes, primarily a release to support custom assessments.

Changed	Changed care plan sort order to be alphabetical if start time is the same
Fixed	Fixed issue preventing manual vital entry from emulation

September 7, 2023

This release provides a quick method for adding EVV services for the state of Wisconsin. It also fixes a few issues and changes some functionality around the Care Plan features.

Added	Added ability to add EVV services to account (WI support only)
Changed	Changed care plan day view sorting
Changed	Required login after activating user/resetting password
Fixed	Fixed out-of-memory issue with some cached database results
Fixed	Fixed missing details on failed call logging
Fixed	Fixed issue with identifying community Todos

August 30, 2023

Handling large numbers of supported clients just got easier in 1.2.0 with a quick search bar. No more scrolling through the list when trying to find a particular resident — just start typing and the list filters. We also made a few more improvements to video calling.

Added	Added account search to directory
Changed	Tweaked video call handling to improve state determination
Fixed	Fixed still receiving calls when logged out

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August 30, 2023

This release provides two new features and a number of fixes. The first feature is logging the source of a power off, namely if the physical power button was pressed. This will help diagnose issues with systems turning off. The second is an updated solitaire game with significantly more modern look and feel.

Added	Added power button press logging
Changed	Updated solitaire game
Fixed	Fixed ugly error message when displaying deleted event
Fixed	Fixed issue with blank main menu after applying brand
Fixed	Added slight UI delay before system reboot and shutdown to prevent errors
Fixed	Fixed a module message by adding a wait for settings to load in today module

August 23, 2023

This update provides a number of calendar related features. ToDo capabilities has been expanded to allow for all day ToDos, which functionally allow the ToDo to be done at any time during the day. ToDos can also be added at the community level. In order to support all day ToDos, we added timed ToDo reminders to provide prompts to residents to perform their daily ToDos. Finally, we added a feature to disable modification of the calendar from the touchscreen. Additionally there were a number of back-end performance improvements, some fixes for video call signaling, and the addition of Medicaid IDs for our future EVV implementations.

Added	Added account setting to disable calendar editing at the touchscreen
Added	Added community Todos
Added	Added Medicaid ID for accounts, groups, and user
Changed	Allowed Todo events to be set to all-day
Changed	Changed check update service to be less database intensive
Changed	Changed check update service to install the latest OS and Software version, rather than a stream of updates in sequence
Changed	Removed Skype related fields
Fixed	Improved video call signaling implementation

August 15, 2023

This release provided back-end support for many of the upcoming changes on the server side. Additionally there were some minor changes to the visibility of assessments and photo ordering.

Added	Added support for all-day todo items
Added	Added support for calendar read-only mode
Added	Added support for timed ToDo reminders
Added	Added PHQ-9 assessment as a menu item
Changed	Changed photo sort order in album to newest first
Changed	Updated video calling signal libraries

August 2, 2023

This minor release has a few fixes and improvements in the medication and video calling modules.

Changed	Changed medication list to be chronological by schedule instead of alphabetical
Changed	Increased video title size in video list if it does not have a description
Fixed	Fixed pausing and resuming radio when making an outgoing call
Fixed	Fixed showing medication dialog with no medications
Fixed	Tweaked video call handling to prevent “lock-out” situations
Fixed	Fixed error reporting for local radio failures

August 2, 2023

This release has continued improvements to video calling stability and a few quality-of-life improvements for customization.

Changed	Allowed Account Communicate page to be accessed when system is Off, specifically allowing picture and stock albums to be managed
Fixed	Fixed detecting MediKall support for Safari
Fixed	Fixed issues with attempting MediKall connection when not logged in
Fixed	Tweaked video call handling to prevent “lock-out” issues

July 26, 2023

This release focused on improving the reliability of video calling. We moved to the same code used in the On-Call Client to manage calls and updated the third-party video call libraries.

Changed	Switched to common libraries for video calling
Changed	Updated twilio-video library to 2.27.0

July 19, 2023

This update for On-Call Client upgrades its main engine and video call libraries, improving reliability and performance. It also implements the recently introduced Account setting for variable ring length. Finally it resolves an issue with opening the notification and managed alert links in the system browser, rather than a built in browser.

Added	Added support for variable ring length
Changed	Merged video call fixes from shared libraries
Changed	Upgraded to electron 25.3.0
Fixed	Fixed opening notification and managed alert links in system browser

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July 19, 2023

This minor release resolved a few issues, mainly focusing on an intermittent issue that made residents unable to make or receive calls for 5 minutes after a restart.

Fixed	Fixed issue with video call that caused intermittent 5 minute delay to logging in
Fixed	Fixed touch related issue with King's Corners game
Fixed	Replaced missing WI radio stations

July 12, 2023

This release provides account configuration for video calls. You can now set how long a video call is allowed to ring before it is considered “missed”, allowing residents with mobility issues more time to answer the call. You can also set limits to when a resident can make an outgoing video call, allowing for management or residents with potential boundary issues.

Added	Added variable video call ring length per account
Added	Added video call availability per account
Fixed	Fixed stock photo management for accounts

July 12, 2023

This release added support for variable video call ring lengths and video call availability. Call availability limits a resident to making outgoing calls between specific times. Both of these functions are managed through the account settings for a particular account.

Added	Added support for video call availability and ring length
Added	Added local radio station for all US states
Changed	Changed new ZWave devices to start at 100% battery level
Fixed	Fixed Wifi MAC address detection
Fixed	Refactored touch handling for King's Corners game

July 5, 2023

This release provides access to GrandCare’s curated content. Stock photos can be added to both communities and accounts, allowing resident’s touchscreens to quickly be assigned content that they are interested in. As GrandCare adds content to these curated lists it will automatically be added to both the slideshow and photo album sections of the resident’s touchscreen.

Added	Added new Content section
Added	Added stock photo management for both communities and accounts
Changed	Increased visible photo count in gallery view from 8 to 12
Changed	Switched to FontAwesome Pro icon support
Fixed	Fixed issue with hashes in stored files
Fixed	Fixed issue with uploading video files for instructionals

June 28, 2023

This minor release fixes a issue with the end of King’s Corners game and prepares photo folders for a number of upcoming enhancements.

Changed	Improved description / source of photo albums
Fixed	Fixed restarting King's Corners game

June 21, 2023

Changed	Improved lockdown of YouTube video player
Fixed	Fixed quirks in local radio player

June 15, 2023

This major release reimagines how ZWave devices are managed on the system. You can now add ZWave devices directly from the touchscreen without having to handle the antenna. This works for Z-Sticks and allows the usage of the Zooz 700 and 800 series antennas. You can also rename devices directly on the touchscreen once they are added using the new device edit dialog:

We also added the King’s Corner and fixed a few issues.

Added	Added ZWave management dialog
Added	Added King's Corner game
Added	Added support for Zooz ZSE11 Q Motion/Temp Sensor
Added	Added support for Zooz 700 and 800 series USB antennas
Changed	Changed medication dialog to not preempt video calls
Changed	Updated device view dialog to allow description/location editing on the touchscreen
Changed	Changed dialog centering to be more predictable
Fixed	Fixed all YouTube links to open in embedded viewer
Fixed	Fixed video link icons on Main Menu
Fixed	Fixed Next rules not correctly disabling after firing

June 14, 2023

Another minor release with a few bugfixes and some quality of life improvements.

Added	Added "Clone" function for community photo albums
Changed	Changed all time input boxes to native picker
Fixed	Fixed display of unconfirmed service requests

June 6, 2023

This minor release fixes a few issues with new features.

Fixed	Fixed search in the Connectors view
Fixed	Fixed selecting date for group reports

May 23, 2023

This minor release provides a quality-of-life feature to add roles to multiple users in a single request. Now, when you add a new account or group, you can quickly add all of your caregivers in a single operation. This feature can be found underneath the main “Users” tab next to the “Add User” button.

Added	Added "Add Role to Users" function
Fixed	Fixed issue with missing settings, preventing some Accounts to unexpectedly disappear from Video Calling in a community setting

May 23, 2023

This release resolves two issues that were causing intermittent issues when rejecting and auto-answering calls that would leave the application unresponsive.

Fixed	Fixed intermittent issue when requesting auto-answer
Fixed	Fixed intermittent issue when rejecting calls

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May 16, 2023

This release adds the Profile module under Caregiving. Once a caregiver has logged in on the touchscreen, the Profile button is available as seen below:

This module displays the Resident Profile / Notes and photo set for the resident in GCManage. It also lists any Account Documents associated with the touchscreen’s account and allows them to be viewed directly on the touchscreen.

In addition to the Profile module, this release fixes a few minor issues related to the browser.

Added	Added Profile module under Caregiving
Changed	Normalized back button and icons for most modules
Fixed	Fixed scrollbar icons on browser
Fixed	Fixed blocking of new windows when clicking news links on browser

May 16, 2023

This maintenance release fixed a few minor issues, including one with video calling visibility in communities and another with multiple copies of the same account document. A fairly large change was making email addresses case insensitive during login, which is the general standard of the email RFC.

Fixed	Fixed account visibility in community video calling
Fixed	Fixed case sensitivity in user names
Fixed	Fixed issue with viewing same account document uploaded multiple times

May 11, 2023

This release adds the ability to attach PDF documents to an account under the Caregiving tab, where they can be viewed by caregiving staff. In a future In-Home Device release these documents will be available for viewing at point-of-care under the Caregiving section of the touchscreen.

Added

Added account documents under Caregiving in account view

May 8, 2023

This release fixed a few display related issues, especially when viewing a large number of residents.

Fixed	Fixed scrolling for large number of residents
Fixed	Fixed resident name text sizing
Fixed	Fixed dynamic error reporting

Download 1.0.1 for Windowshttps://grandcare.sfo2.cdn.digitaloceanspaces.com/...

Download 1.0.1 for macOShttps://grandcare.sfo2.cdn.digitaloceanspaces.com/...

May 4, 2023

Although not highly visible to the end user, this release brings a full rewrite of the touchscreen menu. These changes will allow for very deep customization of the resident’s experience. For now, the customization of the menu is still done via the care menu. As always, there were several other minor tweaks and fixes to the system.

Added	Modernized main menu and sub-menus
Added	Added caregiver actions (check in/out, check care plan, add care note) to activity stream
Added	Added support for more advanced radio streams
Changed	Removed stock websites options for main menu
Changed	Improved "black screen" detection and repair
Changed	Improved radio program error detection
Fixed	Fixed bubble popper back button and multi-popping
Fixed	Fixed sudoku back button
Fixed	Fixed broken game styles

April 19, 2023

Initial release of our native remote caregiving app! Never miss a call or notification while running this on your desktop while on-call.

Download 1.0.0 for Windowshttps://grandcare.sfo2.cdn.digitaloceanspaces.com/...

Download 1.0.0 for macOShttps://grandcare.sfo2.cdn.digitaloceanspaces.com/...

March 28, 2023

Two major features were released in this update: a preview of the directory generated by a community and group-level reporting.

Added	Added community directory preview
Added	Added group-level reporting for multi-account reports
Added	Added server setting to disable emergency messages
Changed	Fixed managed alert severity in test alerts

November 15, 2022

The 6.14 releases marked a major refactor of several of the underlying touchscreen rendering technologies. We have been improving and adjusting this new code for the last several limited releases, ensuring that any issues are ironed out before we have a more widespread release. Two of the more visible changes have been an improved display of photos in the slideshow and a greatly improved monthly calendar. We will likely have one more release after this one before the 6.14 changes are pushed out to everyone.

Added	Added new monthly calendar module
Added	Added Bubble Popper Game
Added	Added PHQ-9 assessment
Changed	Improved browser pop-up keyboard to work on more websites
Changed	Improved slideshow crossfading and image display
Fixed	Fixed Restart Application button under Settings

September 20, 2022

This release focused primarily on reporting. It added a few new report types and resolved a few issues.

Added	Added account level check-in history report
Added	Added account level todo compliance report
Changed	Added dosages to medication schedule reports
Changed	Improved report error handling
Changed	Changed account default to split main menu and slideshow buttons

August 11, 2022

gcmanage 2.10.0 extends the functionality of services, making them more visible to community managers. This is implemented with a monthly and daily view of services to be provided to the community members. It also allows community managers to quickly see unconfirmed services and get them on the schedule.

Added	Added service calendar to community services page
Added	Added listing of unconfirmed service requests
Added	Added ability to cancel service requests
Changed	Changed cancel behavior to remove existing confirmed service events

July 19, 2022

This maintenance release fixed a number of issues, the primary of which was allowing incoming video call rings when a resident was already in a video call.

Fixed	Fixed ringing when resident already in a call
Fixed	Fixed legacy style issues in FA brand

July 12, 2022

This release added an indicator for actively online users in the video calling menu.

Added	Added green dot indicator for actively logged in users in Video Call module
Added	Added support for caller name and image override in video calls
Added	Added FA brand
Fixed	Handled missing stock photo directories

June 28, 2022

This release expanded on how scheduled services are displayed in the calendar. It also gives residents the ability to cancel service requests.

Added	Added check mark to services that already have a confirmed appointment
Added	Added resident ability to cancel services
Added	Added support for Service reminder events
Added	Added TTS support for event view dialog
Changed	Changed "Concierge" notification type to "Service" in notifications
Fixed	Improved trivia frequency and region targeting

June 28, 2022

This primarily back-end release supports the changes to service events in como 6.13.1, specifically adding the concept of service cancellation. It also fixed a few permissions and sync issues.

Added	Added support for Service event type
Added	Added service cancellation back end and email notification to providers
Changed	Changed event type generated for services to Service
Changed	Changed service confirmation notification to remove Concierge language and be a little more generic
Changed	Improved legacy sync failure handling
Fixed	Allowed managed alerts to be handled by Group/Account Caregivers

June 14, 2022

This release is the first in a series of improvements to the Community Services feature. Services can now have multiple email addresses assigned to them, and more informative emails for both the request and the confirmation are generated.

Added	Added confirmation email to providers when service is confirmed
Changed	Changed service definition to allow multiple provider email addresses
Changed	Changed service request and confirmation email to include name of service in subject

June 7, 2022

Sometimes when setting up a rule you may want to simply record the triggering of the rule without sending out a notification. We have added this ability. This can also be used to create managed alerts without associated notifications by setting the rue severity to Critical.

Added	Added support for internal dashboard alerts for all rules
Fixed	Fixed CLC brand and associated items
Fixed	Fixed image filenames in captions
Fixed	Fixed pairing instructions for AnD UA-651BLE Blood Pressure Cuff
Fixed	Separated medications that start on another medication end in schedule

June 7, 2022

This release adds support for internal dashboard alerts. These are alerts that do not create a notification but are generated for a certain rule condition. You can filter to these alerts as well as set a severity level for them.

Added	Added Internal alert types
Changed	Defaulted to viewing enabled AND disabled accounts for community view
Fixed	Fixed community "Is Filter" checkbox not showing correct state on edit
Fixed	Fixed ability to remove a disabled account from a community

April 27, 2022

This minor release added/fixed support for the Zooz ZWave sensors and fixed a few other minor issues.

Added	Added support for Zooz ZSE40 Motion/Temp Sensor
Fixed	Fixed support for Zooz ZSE41 Door Sensor
Fixed	Fixed incorrect subject of emergency message playing on two different calls

April 13, 2022

Another minor release, 6.12.5 fixed a few issues around the Caregiving functionality on the systems.

Added	Added external speaker enable automatically as part of volume control
Changed	Removed ability for caregivers to check in using emulation
Changed	Removed Posit Brain HQ game
Fixed	Fixed behavior if user cancelled PIN login for caregiving

April 7, 2022

This maintenance release fixed a few minor issues and added Wordle by New York Times under games section (which works quite well on the system, including remembering your scores).

Added	Added Wordle by New York Times under games
Fixed	Fixed issue with rule severity not saving for certain sections
Fixed	Fixed an issue with incorrect timezone for certain applications

April 7, 2022

This version adds full management of an Account’s calendar on the server side. You can now find the Account’s calendar under the Communicate tab from which you can add or edit events, to-dos, and assessment reminders. Also in this release is the ability to generate test managed alerts and set the severity of the alerts.

Added	Added calendar management for accounts in communication page
Added	Added ability to create test managed alerts
Added	Added severity to the test alert form
Added	Added account option to split or combine Main Menu / Slideshow buttons

March 17, 2022

This primarily back-end release added support for a new ZWave door sensor and added a few content items.

Added	Added support for Zooz open\|close xs sensor
Added	Added brochures to NH Blog section
Added	Added Satisfaction with Life assessment
Changed	Updated directory downloader to work with gclinux 4 and 5 OSes

March 17, 2022

This minor release added a new server and updated the video calling libraries.

Added	Added ApolloCare server for medikall
Changed	Upgraded TwilioVideo library to 4.6.3

March 9, 2022

This release finally provides admins the ability to manage their peer systems directly rather than having to request support GrandCare. Using peer systems and notifications rules, you can have notifications from individual systems appear on a communal system. You can find the Peer System section under the Associations tab when viewing a system. This release also fixes a few issues related to activity reminders and emergency messages for certain servers.

Added	Added Peer System management
Fixed	Fixed YouTube videos for Activity / Instructional setup
Fixed	Fixed removing system updates when multiple updates are queued
Fixed	Fixed web directory for emergency message text-to-speech on some servers

March 2, 2022

There have been several interim releases since the last one we documented on this site (6.11.2) that were mostly of a back-end nature. 6.12.2 is the first to have visible changes for the end user. We have overhauled the Activity / Instructional display to match our existing UI and improved the layout. These events will now show up correctly in the calendar reminder dialogs.

Changed	Changed instructional styles to match existing UI
Changed	Updated on-screen button press confirmation to show affirming icon
Changed	Improved audio handling through back-end consolidation
Fixed	Fixed radio pause / resume during video playback and video calling
Fixed	Fixed audio for emergency messages

January 5, 2022

This small release fixes a number of minor issues discovered in the new year.

Fixed	Fixed button layout on sidebar
Fixed	Added check for inconsistent timezone between UI and back end
Fixed	Fixed broken NH December survey
Added	Added a few more Missouri radio stations

December 23, 2021

This minor update primarily fixes a few issues in the previous release. It also adds a bit of new content.

Added	Added December Survey for NH
Added	Added local radio stations for Missouri
Changed	Replaced a number of NH fall prevention videos
Changed	Tweaked EN brand
Fixed	Added check for broken como-electron installs
Fixed	Fixed button layout on bottom button bar for all modules
Fixed	Fixed error handling radio program audio streams

December 16, 2021

In gcmanage 2.8.0 we reintroduce the concept of Managed Alerts. These alerts, which are created by setting a severity of 4 on the associated rule, must be actively resolved by staff. Once claimed, users can add notes to the alert until it is resolved. Users will receive an audible notification sound and a numeric indicator by Alert section in the sidebar. This release also contains a number of back end improvements and optimizations.

Added	Added full managed alert workflow
Added	Added sidebar notification on Unchecked managed alerts
Added	Added severity from ruleset engine to generated alerts
Added	Added filter flag to communities
Fixed	Fixed issues with older browsers by using ECMA 5 minifier

December 7, 2021

This release provides significant improvements to the support of BLE health devices including support for a number of new devices. This includes adding buttons to restart the Bluetooth stack on both the pairing page in setup wizard and the Vitals page for taking readings. Several ZWave support issues were also resolved.

Added	Added support for A&D UC-352BLE Scale
Added	Added support for A&D UA-651BLE Blood Pressure Monitor
Added	Added support for NONIN 3230 Oximeter (v3 and above)
Added	Added Restart Bluetooth button on wellness device page in setup wizard
Added	Added Restart Bluetooth button on vitals module
Added	Added Seizure assessment and November Survey for NH
Changed	Removed character limit to "location" field in calendar database
Fixed	Fixed misaligned bottom bar buttons on touchscreen
Fixed	Fixed support for a number of Aeotec ZWave devices, including EU certified

November 11, 2021

Minor release that adds support for the Recessed Door Sensor 7 and fixes a minor issue.

Added	Added support for Recessed AeonLabs D/W 7 sensor
Added	Added NH October Survey
Fixed	Fixed hanging bugs in care menu under certain circumstances

October 26, 2021

Added	Added EN brand
Fixed	Fixed no communication rule firing more than once a day

October 20, 2021

Added	Added optional completion text for assessments
Added	Added optional action button to video lists
Added	Added Fall Prevention section for NH

October 13, 2021

Added	Added NH Fall Risk Survey
Added	Added support for new AeonLabs D/W 7 sensor
Changed	Switched Fora LE devices to use simplified LE pairing
Fixed	Fixed duplicate reading detection for Fora V10 glucometer
Fixed	Fixed low battery/no communication once per day limitation

October 6, 2021

Added

Added NH September Survey

September 30, 2021

2.7.4 provides an account setting that will notify caregivers and admins when the system has a device that is not communicating or has a low battery. A notification email will go out to the same email list that generates System UP / DOWN notifications. This allows caregivers to proactively change batteries and fix misbehaving devices.

Added	Added account setting for notification on low battery and no communication
Added	Added low battery alert text

September 30, 2021

This minor release added support for the Low Battery / No Communication notifications that can be enabled per account. See the GCManage Server 2.7.4 release for details. Minor tweaks to the Rule Severity Level were made as well.

Added	Added Orange/High rule severity level
Added	Added device notification on low battery / no communication
Changed	Changed "Dashboard Priority" to "Rule Severity Level" when creating rules
Fixed	Fixed support for critical level rules generating managed alerts

September 22, 2021

This release is primarily for maintenance of a few long-standing issues and updating third-party libraries.

Changed	Renamed "Request Answer" button to "Auto-Answer" to match terminology used elsewhere
Changed	Upgraded Sentry library to 7.2.0
Changed	Upgraded TwilioVideo library to 4.5.0
Fixed	Fixed Visit Care Portal line in account view
Fixed	Fixed Account View crash when view is already showing
Fixed	Disallowed auto-answer before Twilio resolved call
Fixed	Added check of returned object type when initiating a call
Deprecated	Removed discontinued secondary UK servers

September 21, 2021

This minor release added a few changes for tracking account activations and fixed an authentication issue.

Added	Added server setting for who receives activation emails regardless of group settings
Changed	Tweaked activation email behavior to work off EULA signing not software loading
Fixed	Handled expired access tokens in session

September 21, 2021

The primary focus of this release is to remove a number of legacy modules and clean up a few existing features. We have fully removed the old Wellness module and replaced it with the Vitals module across all brands.

Added	Added logging for EULA signing by resident
Changed	Swapped Vitals in for Wellness on Main Menu for all systems
Changed	Combined Main Menu / Slide Show buttons and added Screen Off button for NH Brand
Fixed	Fixed issue with adding calendar events from the care menu
Fixed	Fixed issues with unknown devices in ZWave adding process
Removed	Removed coroHealth music programs and associated configuration screens
Removed	Removed legacy Skype implementations
Removed	Removed legacy flash player installation
Removed	Removed legacy wellness module

September 14, 2021

This release provides a sneak-peak of a feature that will be released as part of a future software package. The Activity Stream provides a look into the activity at a residence in chronological order, including motion, door, medication, and assessment activity. This can be found under Account -> Data section in the portal. This release contains several bug fixes and other tweaks as well.

Added	Added Activity Stream data view for accounts
Added	Added postal code validation for all forms
Added	Added Master PIN code validation on Account form
Added	Added search by External ID for Accounts
Fixed	Properly validated comma separated email lists in Group form
Fixed	Handled error messages when calling notification API

September 8, 2021

In preparation for our new remote monitoring dashboard, we are building out a number of features under the hood. In this release we added the back-end components for the "activity stream" which gives a snapshot of the activity on a system across all its modules. We hope to expose this in the next server release. As always we released a number of bug fixes in this release as well.

Added	Added activity stream logging for events on system, including resident actions
Added	Added NH August Survey
Added	Added region detection for local radio module to provide radio stations local to the system's home state
Fixed	Fixed issue with notification of calls when caregiver is already in call
Fixed	Removed reapplication of NH brand that was removing customizations
Fixed	Fixed issue with main menu caching after updates

August 25, 2021

This release is primarily to resolve issues, but also adds improvements to the resident user experience should the device go offline. When pressing the on-screen button or accessing video calling, the resident will be notified that their unit is offline.

Added	Added better messages for on-screen button and video chat if the system is offline
Added	Added Blog section to mynetworkhealth module
Fixed	Added Caregiving app back into the 21 brand
Fixed	Fixed issue with health rules saving incorrectly when edited
Fixed	Fixed message when low vital reading is manually entered

August 12, 2021

This release marks a significant change to the wellness device behavior, and therefore will not be generally released immediately to preserve existing user functionality. Added is a new vitals module that triggers the listening by the Bluetooth devices and allows for manual entry and viewing of history. Additionally, we improved the size of the YouTube player and added a new Word Search game.

Added	Added new vitals module
Added	Added manual vital add dialogs
Added	Added word search game
Added	Added support for health rules on manually entered vitals
Changed	Changed BTLE device behavior to only listen while in new vitals module
Changed	Modified on-screen button to be at bottom of button area
Changed	Improved size and behavior of YouTube player dialog
Changed	Updated behavior of failed callout service calls to not proceed with next number on call lists
Changed	No longer display old health reading warnings on touchscreen
Fixed	Improved reliability of Fora IR20b pairing
Fixed	Improved pop-up keyboard behavior for MDLive site on browser
Fixed	Fixed overlapping video entries in video list
Fixed	Muted external resident notifications when in DnD and Away Modes
Fixed	Fixed deleting of thermometer readings

August 3, 2021

This minor release will be released only to our NetworkHealth members. These changes will come available for all other customers in the 6.10.0 release, tentatively scheduled for release next week. This update provides the July Survey and a few content changes.

Added	Added NH July Survey
Added	Added 0 - 7 scale for assessment responses
Added	Added video lists for LD brand
Added	Added Car Talk episodes for July
Changed	Removed stock photos deemed offensive by some members

July 14, 2021

Minor release to resolve a few of the outstanding issues from the recent VPN changes in the operating system and add peripheral support for the new iView systems (1780AIO). Also fixes a number of specific provider issues.

Added	Added peripheral support for 1780AIO
Added	Added dynamic NH support phone number based on distributor
Added	Added help video for Mix and Match
Fixed	Fixed Issue with care menu detection of VPN
Fixed	Fixed Full Circle brand issues

July 14, 2021

This maintenance release is primarily focused on cleaning up several outstanding issues and ambiguous terminology with Away Mode and fixing a number of other minor issues.

Changed	Added Account notes to Account Details page
Changed	Allowed Account External ID to be editable
Changed	Changed ambiguous "active" terminology in away periods
Changed	Changed initial state of days of week to unchecked in away period form
Changed	Added loop of three times for outgoing calls
Fixed	Fixed group transfer between distributors
Fixed	Fixed incorrect method for date comparison when determining if account is away
Fixed	Prevented start time to be after end time in away period
Fixed	Refactored tone player to handle chrome playing issues
Fixed	Fixed DOW calculation in away periods to account for timezone

July 2, 2021

This release of the iOS app addresses several of the video calling stability issues. We upgraded to the latest version of the supporting video libraries and updated the remote error reporting as well.

Changed	Updated video chat libraries
Changed	Updated remote error reporting libraries

June 29, 2021

Bugfix release to deal with a few new issues with the slideshow and VPN detection.

Added	Added NH June Survey
Fixed	Cleaned up messages for autologin
Fixed	Handled potentially different VPN names (tun1, tun2, etc)
Fixed	Fixed failure to start slideshow issue

June 22, 2021

Primary focus of this release is to add support for missed call notifications for Caregivers on the server side. Added some hardware support and fixes for networking as well.

Added	Added support for missed call notification on server for outgoing calls
Added	Added support for ZWA011A Aeon Labs Door Sensor 7
Fixed	Added fixing of resolv.conf (at startup and periodically) to improve DNS reliability

June 22, 2021

This release adds notifications for server users, primarily used to notify them when they miss a video call from a resident. This release also marks a pivot to using the more modern API for many of the data requests.

Added	Added User Notification page under My Profile
Added	Added notification of missed video calls
Changed	Updated expiring Apple Push Notification certificates
Fixed	Fixed auto-answer button not disappearing after call is answered

June 8, 2021

This release provides an improved user experience when using notifications. The resident can now view older notifications and notifications clear once they have been viewed.

Added	Added display of old/read notifications
Added	Added community photo in slideshow preference
Changed	Revamped notifications to use modern API

June 2, 2021

Clean-up release, polishing existing features and resolving issues.

Added	Added NH May survey
Changed	Revised mynetworkhealth module to include WellNews and website/portal views
Changed	Increased connector update push frequency by checking for changes
Changed	Updated EULA to include fitness video clause
Fixed	Filtered common web rendering issues from sentry.io reporting
Fixed	Fixed permissions script to be more selective about resetting path settings (namely excluding log directory)
Fixed	Cleaned up service calling script
Fixed	Shortened timeout on system shutdown service call to speed up shutdown
Removed	Removed periodic permission resetting

June 2, 2021

We added Connector management and expanded Away Mode functionality to work with specific times and days of week. We also resolved a number of issues.

Added	Added connector page for viewing system/connector associations
Added	Added intra-day away schedules for accounts
Fixed	Improved a number of security measures on the web server
Fixed	Handled care notes created by residents
Fixed	Handled message fetching for non-users
Fixed	Delayed ability to auto-answer until call is valid