GrandCare Releases

April 24, 2024
GCManage Server v2.18.0

This major update releases the beta of GrandCare Designer, a tool for designing and deploying menus and assessments to your in-home devices. You can access this through the β€œDesigner” option on the sidebar or by clicking β€œEdit Menus” button on the Account Details page.

Another major feature in this update is making assessment responses a separate data entity from care notes, allowing them to be individually viewed and evaluated. Each assessment response can be viewed, including the questions and the total score of the assessment.

Lastly this update contains a few new Account configuration options, including the initial integration with medication dispenser MedMinder.

Added

Added access to Designer app BETA

Added

Added Designer tab to main menu

Added

Added Edit Menus button to Account Details

Added

Added checkbox to enable/disable Video Call button on touchscreen

Added

Added MedMinder device ID to Account Settings

Added

Added link to MedMinder Dashboard from configured Account Details pages

Added

Added Assessment Response view in Account -> Data section

Added

Added Assessment Response detail page to view specific questions and responses to assessments

February 2024
February 28, 2024

This release adds a few minor fixes and features.

Added

Added Account filters for system and no system

Changed

Improved server reliability under heavy load

Changed

Added filter to prevent users from calling themselves from the directory

Fixed

Fixed issue displaying resident message history in Message Center

Fixed

Fixed issues with stock photo import/export

Fixed

Fixed start/end times in service cancellation email

Fixed

Handled invalid locations in weather calls

February 8, 2024
GCManage Server v2.17.6

This release provides native support for YouTube videos in instructionals. Previously the software would transcode the video and download it to the individual systems, a process that would often fail or produce unexpected results. With native support, the video will stream directly from YouTube, removing the complexity of the transcoding step.

NOTE: This feature will only work with touchscreens with the como 6.23.4 software.

Changed

Implemented native support for using YouTube videos in instructionals

Fixed

Fixed issue with uploading images for instructionals

January 2024
January 10, 2024
GCManage Server v2.17.5

This release provides expanded functionality for the secondary resident in the community directory. This allows two distinct residents to show up in the directory for a single account. This release also improved the performance and reduced the bandwidth of larger instances of the server software. Finally, a number of permissions related issues were resolved.

Added

Added secondary resident phone number and photo

Added

Added community calendar noChange status to reduce bandwidth

Added

Added support for read-only databases

Changed

Allowed Distributor Admins to transfer systems from Associations page

Changed

Removed touchscreen emulation from communicator roles

Fixed

Fixed reports only pulling 200 records from como-api endpoints

Fixed

Fixed json encoding for EVV task addition

Fixed

Fixed invalid permissions allowing Distributor Admins to transfer systems between servers

October 2023
October 3, 2023
GCManage Server v2.17.3

This minor release expands a EVV service selection and fixed a number of minor issues. Rather than adding all available services, caregivers can selectively add any number of services.

Added

Added checkboxes to select which EVV Services are added instead of adding them all

Fixed

Fixed assessment drop-down when creating an assessment event

Fixed

Fixed duplicate EVV addition related to deleted services

Fixed

Fixed issues with legacy UUIDs in the API

September 2023
September 21, 2023

This release added support for Activity Stream reports and fixed a few minor apostrophe related issues.

Added

Added Activity Stream CSV and PDF reports

Fixed

Fixed issue with apostrophes in message center templates

Fixed

Fixed issue with apostrophes in test-to-speech

September 7, 2023
GCManage Server v2.17.1

This release provides a quick method for adding EVV services for the state of Wisconsin. It also fixes a few issues and changes some functionality around the Care Plan features.

Added

Added ability to add EVV services to account (WI support only)

Changed

Changed care plan day view sorting

Changed

Required login after activating user/resetting password

Fixed

Fixed out-of-memory issue with some cached database results

Fixed

Fixed missing details on failed call logging

Fixed

Fixed issue with identifying community Todos

August 2023
August 23, 2023
GCManage Server v2.17.0

This update provides a number of calendar related features. ToDo capabilities has been expanded to allow for all day ToDos, which functionally allow the ToDo to be done at any time during the day. ToDos can also be added at the community level. In order to support all day ToDos, we added timed ToDo reminders to provide prompts to residents to perform their daily ToDos. Finally, we added a feature to disable modification of the calendar from the touchscreen. Additionally there were a number of back-end performance improvements, some fixes for video call signaling, and the addition of Medicaid IDs for our future EVV implementations.

Added

Added account setting to disable calendar editing at the touchscreen

Added

Added community Todos

Added

Added Medicaid ID for accounts, groups, and user

Changed

Allowed Todo events to be set to all-day

Changed

Changed check update service to be less database intensive

Changed

Changed check update service to install the latest OS and Software version, rather than a stream of updates in sequence

Changed

Removed Skype related fields

Fixed

Improved video call signaling implementation

August 2, 2023

This release has continued improvements to video calling stability and a few quality-of-life improvements for customization.

Changed

Allowed Account Communicate page to be accessed when system is Off, specifically allowing picture and stock albums to be managed

Fixed

Fixed detecting MediKall support for Safari

Fixed

Fixed issues with attempting MediKall connection when not logged in

Fixed

Tweaked video call handling to prevent β€œlock-out” issues

July 2023
July 26, 2023

This release focused on improving the reliability of video calling. We moved to the same code used in the On-Call Client to manage calls and updated the third-party video call libraries.

Changed

Switched to common libraries for video calling

Changed

Updated twilio-video library to 2.27.0

July 12, 2023
GCManage Server v2.15.1

This release provides account configuration for video calls. You can now set how long a video call is allowed to ring before it is considered β€œmissed”, allowing residents with mobility issues more time to answer the call. You can also set limits to when a resident can make an outgoing video call, allowing for management or residents with potential boundary issues.

Added

Added variable video call ring length per account

Added

Added video call availability per account

Fixed

Fixed stock photo management for accounts

July 5, 2023
GCManage Server v2.15.0

This release provides access to GrandCare’s curated content. Stock photos can be added to both communities and accounts, allowing resident’s touchscreens to quickly be assigned content that they are interested in. As GrandCare adds content to these curated lists it will automatically be added to both the slideshow and photo album sections of the resident’s touchscreen.

Added

Added new Content section

Added

Added stock photo management for both communities and accounts

Changed

Increased visible photo count in gallery view from 8 to 12

Changed

Switched to FontAwesome Pro icon support

Fixed

Fixed issue with hashes in stored files

Fixed

Fixed issue with uploading video files for instructionals

June 2023
June 14, 2023

Another minor release with a few bugfixes and some quality of life improvements.

Added

Added "Clone" function for community photo albums

Changed

Changed all time input boxes to native picker

Fixed

Fixed display of unconfirmed service requests

May 2023
May 23, 2023
GCManage Server v2.14.2

This minor release provides a quality-of-life feature to add roles to multiple users in a single request. Now, when you add a new account or group, you can quickly add all of your caregivers in a single operation. This feature can be found underneath the main β€œUsers” tab next to the β€œAdd User” button.

Added

Added "Add Role to Users" function

Fixed

Fixed issue with missing settings, preventing some Accounts to unexpectedly disappear from Video Calling in a community setting

May 16, 2023

This maintenance release fixed a few minor issues, including one with video calling visibility in communities and another with multiple copies of the same account document. A fairly large change was making email addresses case insensitive during login, which is the general standard of the email RFC.

Fixed

Fixed account visibility in community video calling

Fixed

Fixed case sensitivity in user names

Fixed

Fixed issue with viewing same account document uploaded multiple times

May 11, 2023
GCManage Server v2.14.0

This release adds the ability to attach PDF documents to an account under the Caregiving tab, where they can be viewed by caregiving staff. In a future In-Home Device release these documents will be available for viewing at point-of-care under the Caregiving section of the touchscreen.

Added

Added account documents under Caregiving in account view

March 2023
March 28, 2023
GCManage Server v2.12.0

Two major features were released in this update: a preview of the directory generated by a community and group-level reporting.

Added

Added community directory preview

Added

Added group-level reporting for multi-account reports

Added

Added server setting to disable emergency messages

Changed

Fixed managed alert severity in test alerts

September 2022
September 20, 2022
GCManage Server v2.10.2

This release focused primarily on reporting. It added a few new report types and resolved a few issues.

Added

Added account level check-in history report

Added

Added account level todo compliance report

Changed

Added dosages to medication schedule reports

Changed

Improved report error handling

Changed

Changed account default to split main menu and slideshow buttons

August 2022
August 11, 2022
GCManage Server v2.10.0

gcmanage 2.10.0 extends the functionality of services, making them more visible to community managers. This is implemented with a monthly and daily view of services to be provided to the community members. It also allows community managers to quickly see unconfirmed services and get them on the schedule.

Added

Added service calendar to community services page

Added

Added listing of unconfirmed service requests

Added

Added ability to cancel service requests

Changed

Changed cancel behavior to remove existing confirmed service events

June 2022
June 28, 2022

This primarily back-end release supports the changes to service events in como 6.13.1, specifically adding the concept of service cancellation. It also fixed a few permissions and sync issues.

Added

Added support for Service event type

Added

Added service cancellation back end and email notification to providers

Changed

Changed event type generated for services to Service

Changed

Changed service confirmation notification to remove Concierge language and be a little more generic

Changed

Improved legacy sync failure handling

Fixed

Allowed managed alerts to be handled by Group/Account Caregivers

June 14, 2022

This release is the first in a series of improvements to the Community Services feature. Services can now have multiple email addresses assigned to them, and more informative emails for both the request and the confirmation are generated.

Added

Added confirmation email to providers when service is confirmed

Changed

Changed service definition to allow multiple provider email addresses

Changed

Changed service request and confirmation email to include name of service in subject

June 7, 2022

This release adds support for internal dashboard alerts. These are alerts that do not create a notification but are generated for a certain rule condition. You can filter to these alerts as well as set a severity level for them.

Added

Added Internal alert types

Changed

Defaulted to viewing enabled AND disabled accounts for community view

Fixed

Fixed community "Is Filter" checkbox not showing correct state on edit

Fixed

Fixed ability to remove a disabled account from a community

April 2022
April 7, 2022

This version adds full management of an Account’s calendar on the server side. You can now find the Account’s calendar under the Communicate tab from which you can add or edit events, to-dos, and assessment reminders. Also in this release is the ability to generate test managed alerts and set the severity of the alerts.

Added

Added calendar management for accounts in communication page

Added

Added ability to create test managed alerts

Added

Added severity to the test alert form

Added

Added account option to split or combine Main Menu / Slideshow buttons

March 2022
March 9, 2022

This release finally provides admins the ability to manage their peer systems directly rather than having to request support GrandCare. Using peer systems and notifications rules, you can have notifications from individual systems appear on a communal system. You can find the Peer System section under the Associations tab when viewing a system. This release also fixes a few issues related to activity reminders and emergency messages for certain servers.

Added

Added Peer System management

Fixed

Fixed YouTube videos for Activity / Instructional setup

Fixed

Fixed removing system updates when multiple updates are queued

Fixed

Fixed web directory for emergency message text-to-speech on some servers

December 2021
December 16, 2021

In gcmanage 2.8.0 we reintroduce the concept of Managed Alerts. These alerts, which are created by setting a severity of 4 on the associated rule, must be actively resolved by staff. Once claimed, users can add notes to the alert until it is resolved. Users will receive an audible notification sound and a numeric indicator by Alert section in the sidebar. This release also contains a number of back end improvements and optimizations.

Added

Added full managed alert workflow

Added

Added sidebar notification on Unchecked managed alerts

Added

Added severity from ruleset engine to generated alerts

Added

Added filter flag to communities

Fixed

Fixed issues with older browsers by using ECMA 5 minifier

September 2021
September 30, 2021

2.7.4 provides an account setting that will notify caregivers and admins when the system has a device that is not communicating or has a low battery. A notification email will go out to the same email list that generates System UP / DOWN notifications. This allows caregivers to proactively change batteries and fix misbehaving devices.

Added

Added account setting for notification on low battery and no communication

Added

Added low battery alert text

September 21, 2021

This minor release added a few changes for tracking account activations and fixed an authentication issue.

Added

Added server setting for who receives activation emails regardless of group settings

Changed

Tweaked activation email behavior to work off EULA signing not software loading

Fixed

Handled expired access tokens in session

September 14, 2021

This release provides a sneak-peak of a feature that will be released as part of a future software package. The Activity Stream provides a look into the activity at a residence in chronological order, including motion, door, medication, and assessment activity. This can be found under Account -> Data section in the portal. This release contains several bug fixes and other tweaks as well.

Added

Added Activity Stream data view for accounts

Added

Added postal code validation for all forms

Added

Added Master PIN code validation on Account form

Added

Added search by External ID for Accounts

Fixed

Properly validated comma separated email lists in Group form

Fixed

Handled error messages when calling notification API

July 2021
July 14, 2021

This maintenance release is primarily focused on cleaning up several outstanding issues and ambiguous terminology with Away Mode and fixing a number of other minor issues.

Changed

Added Account notes to Account Details page

Changed

Allowed Account External ID to be editable

Changed

Changed ambiguous "active" terminology in away periods

Changed

Changed initial state of days of week to unchecked in away period form

Changed

Added loop of three times for outgoing calls

Fixed

Fixed group transfer between distributors

Fixed

Fixed incorrect method for date comparison when determining if account is away

Fixed

Prevented start time to be after end time in away period

Fixed

Refactored tone player to handle chrome playing issues

Fixed

Fixed DOW calculation in away periods to account for timezone

June 2021
June 22, 2021

This release adds notifications for server users, primarily used to notify them when they miss a video call from a resident. This release also marks a pivot to using the more modern API for many of the data requests.

Added

Added User Notification page under My Profile

Added

Added notification of missed video calls

Changed

Updated expiring Apple Push Notification certificates

Fixed

Fixed auto-answer button not disappearing after call is answered

June 2, 2021

We added Connector management and expanded Away Mode functionality to work with specific times and days of week. We also resolved a number of issues.

Added

Added connector page for viewing system/connector associations

Added

Added intra-day away schedules for accounts

Fixed

Improved a number of security measures on the web server

Fixed

Handled care notes created by residents

Fixed

Handled message fetching for non-users

Fixed

Delayed ability to auto-answer until call is valid