This small update resolves an issue with the iOS app calling and an incorrect error message when adding YouTube videos. It also allows for Distributor level updates (in addition to Group).
| Changed | Updated APN VoIP certificate |
| Changed | Allowed for Distributor as well as Group prerequisite for updates |
| Fixed | Fixed incorrect error message when adding a YouTube video |
This minor release expands on the device summary functionality, allowing users to click on the device types to get details on the sensors and a link to the data they provide. This release also fixed a number of issues related to calendars.
| Added | Added popups with device details and links to data to device summary |
| Changed | Moved main menu to top of list in Account Menus view in Designer |
| Fixed | Fixed issue that was preventing access to calendar management |
| Fixed | Fixed issue with repeat options not updating when changing event date |
| Fixed | Fixed incorrect drop down selection in Account -> Data when using source parameter |
This release adds a device summary section to the account summary. This gives staff and caregivers the ability to see what configured devices are on an account at a glance. We also added support for recent features in Designer. Finally, this release provides a number of optimizations and minor fixes.
| Added | Added summary of external devices at top of account summary page |
| Added | Added support for GrandCare 2024 brand in Designer |
| Added | Added support for new messages and light control modules as menu items in Designer |
| Changed | Improved performance of page elements loading |
| Changed | Clarified "Add" vs "Assign" terminology when assigning stock content to account |
| Fixed | Fixed add button for stock video folders |
| Fixed | Fixed missing delete button for photo albums |
| Fixed | Fixed issue with API object caching |
| Fixed | Fixed incorrect last motion status in Account Summary under certain circumstances |
| Fixed | Fixed setting screen on/off times using Safari browser |
This release focuses on a number of backend performance enhancements to improve the responsiveness of the dashboard and the associated APIs. A number of other issues were also resolved in this release.
| Added | Added better support for VPN cert fetching reliability during install |
| Added | Added support for object caching to improve database performance |
| Added | Added rate limiting to API calls to improve performance |
| Fixed | Fixed incorrect alerts showing in Recent Alerts section under Accounts -> Caregiving |
| Fixed | Fixed issue with creating Account Admins as a Distributor Admin |
| Fixed | Fixed missing delete button for stock video lists |
This release fixed a few minor issues and introduced a new permission level for managing stock content.
| Added | Added server permission to allow distributor admins to modify stock content |
| Changed | Changed "Edit Menus" to "Designer" in button on Account Detail |
| Changed | Changed default brand to 24-GC |
| Fixed | Fixed search on several list pages |
This release provides numerous fixes and new features to the Designer. This includes the ability to change the brand of an account manually and export/import menus using encoded text strings. You can also create distributor level report of all residents/accounts/systems:
| Added | Added Account List report to Distributor reports |
| Added | Added content sync to the Account Sync process |
| Added | Added service to sync stock content from other servers |
| Added | Added immediate update check when update is applied to a system |
| Added | Added Setup panel to Account Details page in Designer |
| Added | Added ability to change system Brand to new Setup panel on Account Details in Designer |
| Added | Added import/export of menu definition strings in Designer |
| Changed | Changed all dialogs to be a consistent style and non-dismissible in Designer |
| Changed | Allowed access to Reinstall button on System Updates for Group and Distributor Admins |
| Changed | Improved database cleaning operations in order to improve optimization |
| Fixed | Fixed invalid delete options on account video lists |
| Fixed | Fixed issue with pushing multiple menus to account in Designer |
| Fixed | Fixed issue with editing legacy menu buttons in Designer |
This release continues to expand on video list support. We have added personal and community video lists, expanding the available content to residents. These are combined into a single list on the Account β Content page. Additionally, all photo management has been combined into a single list on this page as well.
| Added | Added personal and community video lists |
| Added | Added ability to view stock and community videos and photos for communicator level users |
| Added | Added type of photo album and video list when displaying content lists |
| Added | Added automatic population of video title when adding video |
| Added | Added more fine-grained message expiration options |
| Changed | Changed video and photo lists to show all content combined |
| Changed | Changed video lists to sort alphabetically |
| Changed | Changed videos in a list to sort newest to oldest |
| Changed | Removed confusing "SHOWING" label on video and photo folders |
| Changed | Reduced menu display in Designer to fit on smaller format screens |
| Fixed | Fixed permissions for managing account photos |
| Fixed | Fixed issue causing personal photos to be downloaded repeatedly |
| Fixed | Fixed group dropdown in Designer to list more than 50 groups and hide disabled groups |
This release splits out all of the photo and video content in an Account to its own tab, helping reduce the clutter of the Communicate tab. The Account photo management was also refactored to use standard UI flows in the portal.
Video management was also introduced in this release, allowing for caregivers to add stock video content to resident screens. This video feature will be expanded to communities and individual accounts in a future release.
| Added | Added Stock Video List management under Content tab |
| Added | Added ability to assign Stock Video Lists to Accounts |
| Added | Added video album and video list modules menu designer |
| Changed | Split Communicate and Content tabs in Account view |
| Changed | Changed Account photo management design to match Stock & Community photo management |
| Fixed | Fixed account never leaving away mode if away period deleted while active |
This major update releases the beta of GrandCare Designer, a tool for designing and deploying menus and assessments to your in-home devices. You can access this through the βDesignerβ option on the sidebar or by clicking βEdit Menusβ button on the Account Details page.
Another major feature in this update is making assessment responses a separate data entity from care notes, allowing them to be individually viewed and evaluated. Each assessment response can be viewed, including the questions and the total score of the assessment.
Lastly this update contains a few new Account configuration options, including the initial integration with medication dispenser MedMinder.
| Added | Added access to Designer app BETA |
| Added | Added Designer tab to main menu |
| Added | Added Edit Menus button to Account Details |
| Added | Added checkbox to enable/disable Video Call button on touchscreen |
| Added | Added MedMinder device ID to Account Settings |
| Added | Added link to MedMinder Dashboard from configured Account Details pages |
| Added | Added Assessment Response view in Account -> Data section |
| Added | Added Assessment Response detail page to view specific questions and responses to assessments |
This release adds a few minor fixes and features.
| Added | Added Account filters for system and no system |
| Changed | Improved server reliability under heavy load |
| Changed | Added filter to prevent users from calling themselves from the directory |
| Fixed | Fixed issue displaying resident message history in Message Center |
| Fixed | Fixed issues with stock photo import/export |
| Fixed | Fixed start/end times in service cancellation email |
| Fixed | Handled invalid locations in weather calls |
This release provides native support for YouTube videos in instructionals. Previously the software would transcode the video and download it to the individual systems, a process that would often fail or produce unexpected results. With native support, the video will stream directly from YouTube, removing the complexity of the transcoding step.
NOTE: This feature will only work with touchscreens with the como 6.23.4 software.
| Changed | Implemented native support for using YouTube videos in instructionals |
| Fixed | Fixed issue with uploading images for instructionals |
This release provides expanded functionality for the secondary resident in the community directory. This allows two distinct residents to show up in the directory for a single account. This release also improved the performance and reduced the bandwidth of larger instances of the server software. Finally, a number of permissions related issues were resolved.
| Added | Added secondary resident phone number and photo |
| Added | Added community calendar noChange status to reduce bandwidth |
| Added | Added support for read-only databases |
| Changed | Allowed Distributor Admins to transfer systems from Associations page |
| Changed | Removed touchscreen emulation from communicator roles |
| Fixed | Fixed reports only pulling 200 records from como-api endpoints |
| Fixed | Fixed json encoding for EVV task addition |
| Fixed | Fixed invalid permissions allowing Distributor Admins to transfer systems between servers |
This minor release expands a EVV service selection and fixed a number of minor issues. Rather than adding all available services, caregivers can selectively add any number of services.
| Added | Added checkboxes to select which EVV Services are added instead of adding them all |
| Fixed | Fixed assessment drop-down when creating an assessment event |
| Fixed | Fixed duplicate EVV addition related to deleted services |
| Fixed | Fixed issues with legacy UUIDs in the API |
This release added support for Activity Stream reports and fixed a few minor apostrophe related issues.
| Added | Added Activity Stream CSV and PDF reports |
| Fixed | Fixed issue with apostrophes in message center templates |
| Fixed | Fixed issue with apostrophes in test-to-speech |
This release provides a quick method for adding EVV services for the state of Wisconsin. It also fixes a few issues and changes some functionality around the Care Plan features.
| Added | Added ability to add EVV services to account (WI support only) |
| Changed | Changed care plan day view sorting |
| Changed | Required login after activating user/resetting password |
| Fixed | Fixed out-of-memory issue with some cached database results |
| Fixed | Fixed missing details on failed call logging |
| Fixed | Fixed issue with identifying community Todos |
This update provides a number of calendar related features. ToDo capabilities has been expanded to allow for all day ToDos, which functionally allow the ToDo to be done at any time during the day. ToDos can also be added at the community level. In order to support all day ToDos, we added timed ToDo reminders to provide prompts to residents to perform their daily ToDos. Finally, we added a feature to disable modification of the calendar from the touchscreen. Additionally there were a number of back-end performance improvements, some fixes for video call signaling, and the addition of Medicaid IDs for our future EVV implementations.
| Added | Added account setting to disable calendar editing at the touchscreen |
| Added | Added community Todos |
| Added | Added Medicaid ID for accounts, groups, and user |
| Changed | Allowed Todo events to be set to all-day |
| Changed | Changed check update service to be less database intensive |
| Changed | Changed check update service to install the latest OS and Software version, rather than a stream of updates in sequence |
| Changed | Removed Skype related fields |
| Fixed | Improved video call signaling implementation |
This release has continued improvements to video calling stability and a few quality-of-life improvements for customization.
| Changed | Allowed Account Communicate page to be accessed when system is Off, specifically allowing picture and stock albums to be managed |
| Fixed | Fixed detecting MediKall support for Safari |
| Fixed | Fixed issues with attempting MediKall connection when not logged in |
| Fixed | Tweaked video call handling to prevent βlock-outβ issues |
This release focused on improving the reliability of video calling. We moved to the same code used in the On-Call Client to manage calls and updated the third-party video call libraries.
| Changed | Switched to common libraries for video calling |
| Changed | Updated twilio-video library to 2.27.0 |
This release provides account configuration for video calls. You can now set how long a video call is allowed to ring before it is considered βmissedβ, allowing residents with mobility issues more time to answer the call. You can also set limits to when a resident can make an outgoing video call, allowing for management or residents with potential boundary issues.
| Added | Added variable video call ring length per account |
| Added | Added video call availability per account |
| Fixed | Fixed stock photo management for accounts |
This release provides access to GrandCareβs curated content. Stock photos can be added to both communities and accounts, allowing residentβs touchscreens to quickly be assigned content that they are interested in. As GrandCare adds content to these curated lists it will automatically be added to both the slideshow and photo album sections of the residentβs touchscreen.
| Added | Added new Content section |
| Added | Added stock photo management for both communities and accounts |
| Changed | Increased visible photo count in gallery view from 8 to 12 |
| Changed | Switched to FontAwesome Pro icon support |
| Fixed | Fixed issue with hashes in stored files |
| Fixed | Fixed issue with uploading video files for instructionals |
Another minor release with a few bugfixes and some quality of life improvements.
| Added | Added "Clone" function for community photo albums |
| Changed | Changed all time input boxes to native picker |
| Fixed | Fixed display of unconfirmed service requests |
This minor release fixes a few issues with new features.
| Fixed | Fixed search in the Connectors view |
| Fixed | Fixed selecting date for group reports |
This minor release provides a quality-of-life feature to add roles to multiple users in a single request. Now, when you add a new account or group, you can quickly add all of your caregivers in a single operation. This feature can be found underneath the main βUsersβ tab next to the βAdd Userβ button.
| Added | Added "Add Role to Users" function |
| Fixed | Fixed issue with missing settings, preventing some Accounts to unexpectedly disappear from Video Calling in a community setting |
This maintenance release fixed a few minor issues, including one with video calling visibility in communities and another with multiple copies of the same account document. A fairly large change was making email addresses case insensitive during login, which is the general standard of the email RFC.
| Fixed | Fixed account visibility in community video calling |
| Fixed | Fixed case sensitivity in user names |
| Fixed | Fixed issue with viewing same account document uploaded multiple times |
This release adds the ability to attach PDF documents to an account under the Caregiving tab, where they can be viewed by caregiving staff. In a future In-Home Device release these documents will be available for viewing at point-of-care under the Caregiving section of the touchscreen.
| Added | Added account documents under Caregiving in account view |
Two major features were released in this update: a preview of the directory generated by a community and group-level reporting.
| Added | Added community directory preview |
| Added | Added group-level reporting for multi-account reports |
| Added | Added server setting to disable emergency messages |
| Changed | Fixed managed alert severity in test alerts |
This release focused primarily on reporting. It added a few new report types and resolved a few issues.
| Added | Added account level check-in history report |
| Added | Added account level todo compliance report |
| Changed | Added dosages to medication schedule reports |
| Changed | Improved report error handling |
| Changed | Changed account default to split main menu and slideshow buttons |
gcmanage 2.10.0 extends the functionality of services, making them more visible to community managers. This is implemented with a monthly and daily view of services to be provided to the community members. It also allows community managers to quickly see unconfirmed services and get them on the schedule.
| Added | Added service calendar to community services page |
| Added | Added listing of unconfirmed service requests |
| Added | Added ability to cancel service requests |
| Changed | Changed cancel behavior to remove existing confirmed service events |
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This primarily back-end release supports the changes to service events in como 6.13.1, specifically adding the concept of service cancellation. It also fixed a few permissions and sync issues.
| Added | Added support for Service event type |
| Added | Added service cancellation back end and email notification to providers |
| Changed | Changed event type generated for services to Service |
| Changed | Changed service confirmation notification to remove Concierge language and be a little more generic |
| Changed | Improved legacy sync failure handling |
| Fixed | Allowed managed alerts to be handled by Group/Account Caregivers |
This release is the first in a series of improvements to the Community Services feature. Services can now have multiple email addresses assigned to them, and more informative emails for both the request and the confirmation are generated.
| Added | Added confirmation email to providers when service is confirmed |
| Changed | Changed service definition to allow multiple provider email addresses |
| Changed | Changed service request and confirmation email to include name of service in subject |
This release adds support for internal dashboard alerts. These are alerts that do not create a notification but are generated for a certain rule condition. You can filter to these alerts as well as set a severity level for them.
| Added | Added Internal alert types |
| Changed | Defaulted to viewing enabled AND disabled accounts for community view |
| Fixed | Fixed community "Is Filter" checkbox not showing correct state on edit |
| Fixed | Fixed ability to remove a disabled account from a community |
This version adds full management of an Accountβs calendar on the server side. You can now find the Accountβs calendar under the Communicate tab from which you can add or edit events, to-dos, and assessment reminders. Also in this release is the ability to generate test managed alerts and set the severity of the alerts.
| Added | Added calendar management for accounts in communication page |
| Added | Added ability to create test managed alerts |
| Added | Added severity to the test alert form |
| Added | Added account option to split or combine Main Menu / Slideshow buttons |
This release finally provides admins the ability to manage their peer systems directly rather than having to request support GrandCare. Using peer systems and notifications rules, you can have notifications from individual systems appear on a communal system. You can find the Peer System section under the Associations tab when viewing a system. This release also fixes a few issues related to activity reminders and emergency messages for certain servers.
| Added | Added Peer System management |
| Fixed | Fixed YouTube videos for Activity / Instructional setup |
| Fixed | Fixed removing system updates when multiple updates are queued |
| Fixed | Fixed web directory for emergency message text-to-speech on some servers |
In gcmanage 2.8.0 we reintroduce the concept of Managed Alerts. These alerts, which are created by setting a severity of 4 on the associated rule, must be actively resolved by staff. Once claimed, users can add notes to the alert until it is resolved. Users will receive an audible notification sound and a numeric indicator by Alert section in the sidebar. This release also contains a number of back end improvements and optimizations.
| Added | Added full managed alert workflow |
| Added | Added sidebar notification on Unchecked managed alerts |
| Added | Added severity from ruleset engine to generated alerts |
| Added | Added filter flag to communities |
| Fixed | Fixed issues with older browsers by using ECMA 5 minifier |
2.7.4 provides an account setting that will notify caregivers and admins when the system has a device that is not communicating or has a low battery. A notification email will go out to the same email list that generates System UP / DOWN notifications. This allows caregivers to proactively change batteries and fix misbehaving devices.
| Added | Added account setting for notification on low battery and no communication |
| Added | Added low battery alert text |
This minor release added a few changes for tracking account activations and fixed an authentication issue.
| Added | Added server setting for who receives activation emails regardless of group settings |
| Changed | Tweaked activation email behavior to work off EULA signing not software loading |
| Fixed | Handled expired access tokens in session |
This release provides a sneak-peak of a feature that will be released as part of a future software package. The Activity Stream provides a look into the activity at a residence in chronological order, including motion, door, medication, and assessment activity. This can be found under Account -> Data section in the portal. This release contains several bug fixes and other tweaks as well.
| Added | Added Activity Stream data view for accounts |
| Added | Added postal code validation for all forms |
| Added | Added Master PIN code validation on Account form |
| Added | Added search by External ID for Accounts |
| Fixed | Properly validated comma separated email lists in Group form |
| Fixed | Handled error messages when calling notification API |
This maintenance release is primarily focused on cleaning up several outstanding issues and ambiguous terminology with Away Mode and fixing a number of other minor issues.
| Changed | Added Account notes to Account Details page |
| Changed | Allowed Account External ID to be editable |
| Changed | Changed ambiguous "active" terminology in away periods |
| Changed | Changed initial state of days of week to unchecked in away period form |
| Changed | Added loop of three times for outgoing calls |
| Fixed | Fixed group transfer between distributors |
| Fixed | Fixed incorrect method for date comparison when determining if account is away |
| Fixed | Prevented start time to be after end time in away period |
| Fixed | Refactored tone player to handle chrome playing issues |
| Fixed | Fixed DOW calculation in away periods to account for timezone |
This release adds notifications for server users, primarily used to notify them when they miss a video call from a resident. This release also marks a pivot to using the more modern API for many of the data requests.
| Added | Added User Notification page under My Profile |
| Added | Added notification of missed video calls |
| Changed | Updated expiring Apple Push Notification certificates |
| Fixed | Fixed auto-answer button not disappearing after call is answered |
We added Connector management and expanded Away Mode functionality to work with specific times and days of week. We also resolved a number of issues.
| Added | Added connector page for viewing system/connector associations |
| Added | Added intra-day away schedules for accounts |
| Fixed | Improved a number of security measures on the web server |
| Fixed | Handled care notes created by residents |
| Fixed | Handled message fetching for non-users |
| Fixed | Delayed ability to auto-answer until call is valid |