GCManage Server - GrandCare Releases

February 21, 2025

This major release focuses on improving performance of the server dashboard and reducing issues with monitoring alerts for overnight staff. We also added a few new helpful Quality of Life improvements.

Added	Added check for required fields before sending messages
Added	Added list of user devices when viewing user
Added	Added filters for users based on role
Added	Added button to copy video list ID to clipboard
Changed	Changed group graphs to recent alerts on distributor/group dashboard
Changed	Improved performance of alert database calls

February 5, 2025

This released focused on resolving some strange caregiver syncing behavior and improving the internal wipe functionality.

Added	Expanded items that are automatically wiped in wipe process
Changed	Disabled features for disabled accounts
Changed	Removed account name from account logging
Fixed	Fixed issue with duplicated caregivers on accounts

December 27, 2024

This back-end update was released to clean up a number of minor issues exposed by the switch to the new baseline OS. The majority of these issues were not visible to end users.

Changed	Upgraded third-party PHP libraries
Fixed	Fixed minor warnings exposed by OS upgrade

December 19, 2024

This release primarily supports the upgrade of the underlying OS (from Debian Buster to Bullseye), but included a few minor changes and fixes as well. The deployment of this release has been spread over several weeks, but is now complete for all servers.

Changed	Moved to Debian Bullseye OS as baseline
Changed	Changed account lists to hide all disabled accounts by default
Changed	Improved video call history view in Account Data, including adding links to users/accounts for calls
Changed	Increased frequency of notification checks of logged in users
Changed	Improved display of battery status for devices
Fixed	Fixed issue with syncing stock content into directories that don't exist

October 18, 2024

This small update resolves an issue with the iOS app calling and an incorrect error message when adding YouTube videos. It also allows for Distributor level updates (in addition to Group).

Changed	Updated APN VoIP certificate
Changed	Allowed for Distributor as well as Group prerequisite for updates
Fixed	Fixed incorrect error message when adding a YouTube video

September 19, 2024

This minor release expands on the device summary functionality, allowing users to click on the device types to get details on the sensors and a link to the data they provide. This release also fixed a number of issues related to calendars.

Added	Added popups with device details and links to data to device summary
Changed	Moved main menu to top of list in Account Menus view in Designer
Fixed	Fixed issue that was preventing access to calendar management
Fixed	Fixed issue with repeat options not updating when changing event date
Fixed	Fixed incorrect drop down selection in Account -> Data when using source parameter

September 11, 2024

This release adds a device summary section to the account summary. This gives staff and caregivers the ability to see what configured devices are on an account at a glance. We also added support for recent features in Designer. Finally, this release provides a number of optimizations and minor fixes.

Added	Added summary of external devices at top of account summary page
Added	Added support for GrandCare 2024 brand in Designer
Added	Added support for new messages and light control modules as menu items in Designer
Changed	Improved performance of page elements loading
Changed	Clarified "Add" vs "Assign" terminology when assigning stock content to account
Fixed	Fixed add button for stock video folders
Fixed	Fixed missing delete button for photo albums
Fixed	Fixed issue with API object caching
Fixed	Fixed incorrect last motion status in Account Summary under certain circumstances
Fixed	Fixed setting screen on/off times using Safari browser

August 29, 2024

This release focuses on a number of backend performance enhancements to improve the responsiveness of the dashboard and the associated APIs. A number of other issues were also resolved in this release.

Added	Added better support for VPN cert fetching reliability during install
Added	Added support for object caching to improve database performance
Added	Added rate limiting to API calls to improve performance
Fixed	Fixed incorrect alerts showing in Recent Alerts section under Accounts -> Caregiving
Fixed	Fixed issue with creating Account Admins as a Distributor Admin
Fixed	Fixed missing delete button for stock video lists

July 24, 2024

This release fixed a few minor issues and introduced a new permission level for managing stock content.

Added	Added server permission to allow distributor admins to modify stock content
Changed	Changed "Edit Menus" to "Designer" in button on Account Detail
Changed	Changed default brand to 24-GC
Fixed	Fixed search on several list pages

July 11, 2024

This release provides numerous fixes and new features to the Designer. This includes the ability to change the brand of an account manually and export/import menus using encoded text strings. You can also create distributor level report of all residents/accounts/systems:

Added	Added Account List report to Distributor reports
Added	Added content sync to the Account Sync process
Added	Added service to sync stock content from other servers
Added	Added immediate update check when update is applied to a system
Added	Added Setup panel to Account Details page in Designer
Added	Added ability to change system Brand to new Setup panel on Account Details in Designer
Added	Added import/export of menu definition strings in Designer
Changed	Changed all dialogs to be a consistent style and non-dismissible in Designer
Changed	Allowed access to Reinstall button on System Updates for Group and Distributor Admins
Changed	Improved database cleaning operations in order to improve optimization
Fixed	Fixed invalid delete options on account video lists
Fixed	Fixed issue with pushing multiple menus to account in Designer
Fixed	Fixed issue with editing legacy menu buttons in Designer

June 26, 2024

This release continues to expand on video list support. We have added personal and community video lists, expanding the available content to residents. These are combined into a single list on the Account → Content page. Additionally, all photo management has been combined into a single list on this page as well.

Added	Added personal and community video lists
Added	Added ability to view stock and community videos and photos for communicator level users
Added	Added type of photo album and video list when displaying content lists
Added	Added automatic population of video title when adding video
Added	Added more fine-grained message expiration options
Changed	Changed video and photo lists to show all content combined
Changed	Changed video lists to sort alphabetically
Changed	Changed videos in a list to sort newest to oldest
Changed	Removed confusing "SHOWING" label on video and photo folders
Changed	Reduced menu display in Designer to fit on smaller format screens
Fixed	Fixed permissions for managing account photos
Fixed	Fixed issue causing personal photos to be downloaded repeatedly
Fixed	Fixed group dropdown in Designer to list more than 50 groups and hide disabled groups

May 29, 2024

This release splits out all of the photo and video content in an Account to its own tab, helping reduce the clutter of the Communicate tab. The Account photo management was also refactored to use standard UI flows in the portal.

Video management was also introduced in this release, allowing for caregivers to add stock video content to resident screens. This video feature will be expanded to communities and individual accounts in a future release.

Added	Added Stock Video List management under Content tab
Added	Added ability to assign Stock Video Lists to Accounts
Added	Added video album and video list modules menu designer
Changed	Split Communicate and Content tabs in Account view
Changed	Changed Account photo management design to match Stock & Community photo management
Fixed	Fixed account never leaving away mode if away period deleted while active

April 24, 2024

This major update releases the beta of GrandCare Designer, a tool for designing and deploying menus and assessments to your in-home devices. You can access this through the “Designer” option on the sidebar or by clicking “Edit Menus” button on the Account Details page.

Another major feature in this update is making assessment responses a separate data entity from care notes, allowing them to be individually viewed and evaluated. Each assessment response can be viewed, including the questions and the total score of the assessment.

Lastly this update contains a few new Account configuration options, including the initial integration with medication dispenser MedMinder.

Added	Added access to Designer app BETA
Added	Added Designer tab to main menu
Added	Added Edit Menus button to Account Details
Added	Added checkbox to enable/disable Video Call button on touchscreen
Added	Added MedMinder device ID to Account Settings
Added	Added link to MedMinder Dashboard from configured Account Details pages
Added	Added Assessment Response view in Account -> Data section
Added	Added Assessment Response detail page to view specific questions and responses to assessments

February 28, 2024

This release adds a few minor fixes and features.

Added	Added Account filters for system and no system
Changed	Improved server reliability under heavy load
Changed	Added filter to prevent users from calling themselves from the directory
Fixed	Fixed issue displaying resident message history in Message Center
Fixed	Fixed issues with stock photo import/export
Fixed	Fixed start/end times in service cancellation email
Fixed	Handled invalid locations in weather calls

February 8, 2024

This release provides native support for YouTube videos in instructionals. Previously the software would transcode the video and download it to the individual systems, a process that would often fail or produce unexpected results. With native support, the video will stream directly from YouTube, removing the complexity of the transcoding step.

NOTE: This feature will only work with touchscreens with the como 6.23.4 software.

Changed	Implemented native support for using YouTube videos in instructionals
Fixed	Fixed issue with uploading images for instructionals

January 10, 2024

This release provides expanded functionality for the secondary resident in the community directory. This allows two distinct residents to show up in the directory for a single account. This release also improved the performance and reduced the bandwidth of larger instances of the server software. Finally, a number of permissions related issues were resolved.

Added	Added secondary resident phone number and photo
Added	Added community calendar noChange status to reduce bandwidth
Added	Added support for read-only databases
Changed	Allowed Distributor Admins to transfer systems from Associations page
Changed	Removed touchscreen emulation from communicator roles
Fixed	Fixed reports only pulling 200 records from como-api endpoints
Fixed	Fixed json encoding for EVV task addition
Fixed	Fixed invalid permissions allowing Distributor Admins to transfer systems between servers

October 3, 2023

This minor release expands a EVV service selection and fixed a number of minor issues. Rather than adding all available services, caregivers can selectively add any number of services.

Added	Added checkboxes to select which EVV Services are added instead of adding them all
Fixed	Fixed assessment drop-down when creating an assessment event
Fixed	Fixed duplicate EVV addition related to deleted services
Fixed	Fixed issues with legacy UUIDs in the API

September 21, 2023

This release added support for Activity Stream reports and fixed a few minor apostrophe related issues.

Added	Added Activity Stream CSV and PDF reports
Fixed	Fixed issue with apostrophes in message center templates
Fixed	Fixed issue with apostrophes in test-to-speech

September 7, 2023

This release provides a quick method for adding EVV services for the state of Wisconsin. It also fixes a few issues and changes some functionality around the Care Plan features.

Added	Added ability to add EVV services to account (WI support only)
Changed	Changed care plan day view sorting
Changed	Required login after activating user/resetting password
Fixed	Fixed out-of-memory issue with some cached database results
Fixed	Fixed missing details on failed call logging
Fixed	Fixed issue with identifying community Todos

August 23, 2023

This update provides a number of calendar related features. ToDo capabilities has been expanded to allow for all day ToDos, which functionally allow the ToDo to be done at any time during the day. ToDos can also be added at the community level. In order to support all day ToDos, we added timed ToDo reminders to provide prompts to residents to perform their daily ToDos. Finally, we added a feature to disable modification of the calendar from the touchscreen. Additionally there were a number of back-end performance improvements, some fixes for video call signaling, and the addition of Medicaid IDs for our future EVV implementations.

Added	Added account setting to disable calendar editing at the touchscreen
Added	Added community Todos
Added	Added Medicaid ID for accounts, groups, and user
Changed	Allowed Todo events to be set to all-day
Changed	Changed check update service to be less database intensive
Changed	Changed check update service to install the latest OS and Software version, rather than a stream of updates in sequence
Changed	Removed Skype related fields
Fixed	Improved video call signaling implementation

August 2, 2023

This release has continued improvements to video calling stability and a few quality-of-life improvements for customization.

Changed	Allowed Account Communicate page to be accessed when system is Off, specifically allowing picture and stock albums to be managed
Fixed	Fixed detecting MediKall support for Safari
Fixed	Fixed issues with attempting MediKall connection when not logged in
Fixed	Tweaked video call handling to prevent “lock-out” issues

July 26, 2023

This release focused on improving the reliability of video calling. We moved to the same code used in the On-Call Client to manage calls and updated the third-party video call libraries.

Changed	Switched to common libraries for video calling
Changed	Updated twilio-video library to 2.27.0

July 12, 2023

This release provides account configuration for video calls. You can now set how long a video call is allowed to ring before it is considered “missed”, allowing residents with mobility issues more time to answer the call. You can also set limits to when a resident can make an outgoing video call, allowing for management or residents with potential boundary issues.

Added	Added variable video call ring length per account
Added	Added video call availability per account
Fixed	Fixed stock photo management for accounts

July 5, 2023

This release provides access to GrandCare’s curated content. Stock photos can be added to both communities and accounts, allowing resident’s touchscreens to quickly be assigned content that they are interested in. As GrandCare adds content to these curated lists it will automatically be added to both the slideshow and photo album sections of the resident’s touchscreen.

Added	Added new Content section
Added	Added stock photo management for both communities and accounts
Changed	Increased visible photo count in gallery view from 8 to 12
Changed	Switched to FontAwesome Pro icon support
Fixed	Fixed issue with hashes in stored files
Fixed	Fixed issue with uploading video files for instructionals

June 14, 2023

Another minor release with a few bugfixes and some quality of life improvements.

Added	Added "Clone" function for community photo albums
Changed	Changed all time input boxes to native picker
Fixed	Fixed display of unconfirmed service requests

June 6, 2023

This minor release fixes a few issues with new features.

Fixed	Fixed search in the Connectors view
Fixed	Fixed selecting date for group reports

May 23, 2023

This minor release provides a quality-of-life feature to add roles to multiple users in a single request. Now, when you add a new account or group, you can quickly add all of your caregivers in a single operation. This feature can be found underneath the main “Users” tab next to the “Add User” button.

Added	Added "Add Role to Users" function
Fixed	Fixed issue with missing settings, preventing some Accounts to unexpectedly disappear from Video Calling in a community setting

May 16, 2023

This maintenance release fixed a few minor issues, including one with video calling visibility in communities and another with multiple copies of the same account document. A fairly large change was making email addresses case insensitive during login, which is the general standard of the email RFC.

Fixed	Fixed account visibility in community video calling
Fixed	Fixed case sensitivity in user names
Fixed	Fixed issue with viewing same account document uploaded multiple times

May 11, 2023

This release adds the ability to attach PDF documents to an account under the Caregiving tab, where they can be viewed by caregiving staff. In a future In-Home Device release these documents will be available for viewing at point-of-care under the Caregiving section of the touchscreen.

Added

Added account documents under Caregiving in account view

March 28, 2023

Two major features were released in this update: a preview of the directory generated by a community and group-level reporting.

Added	Added community directory preview
Added	Added group-level reporting for multi-account reports
Added	Added server setting to disable emergency messages
Changed	Fixed managed alert severity in test alerts

September 20, 2022

This release focused primarily on reporting. It added a few new report types and resolved a few issues.

Added	Added account level check-in history report
Added	Added account level todo compliance report
Changed	Added dosages to medication schedule reports
Changed	Improved report error handling
Changed	Changed account default to split main menu and slideshow buttons

August 11, 2022

gcmanage 2.10.0 extends the functionality of services, making them more visible to community managers. This is implemented with a monthly and daily view of services to be provided to the community members. It also allows community managers to quickly see unconfirmed services and get them on the schedule.

Added	Added service calendar to community services page
Added	Added listing of unconfirmed service requests
Added	Added ability to cancel service requests
Changed	Changed cancel behavior to remove existing confirmed service events

June 28, 2022

This primarily back-end release supports the changes to service events in como 6.13.1, specifically adding the concept of service cancellation. It also fixed a few permissions and sync issues.

Added	Added support for Service event type
Added	Added service cancellation back end and email notification to providers
Changed	Changed event type generated for services to Service
Changed	Changed service confirmation notification to remove Concierge language and be a little more generic
Changed	Improved legacy sync failure handling
Fixed	Allowed managed alerts to be handled by Group/Account Caregivers

June 14, 2022

This release is the first in a series of improvements to the Community Services feature. Services can now have multiple email addresses assigned to them, and more informative emails for both the request and the confirmation are generated.

Added	Added confirmation email to providers when service is confirmed
Changed	Changed service definition to allow multiple provider email addresses
Changed	Changed service request and confirmation email to include name of service in subject

June 7, 2022

This release adds support for internal dashboard alerts. These are alerts that do not create a notification but are generated for a certain rule condition. You can filter to these alerts as well as set a severity level for them.

Added	Added Internal alert types
Changed	Defaulted to viewing enabled AND disabled accounts for community view
Fixed	Fixed community "Is Filter" checkbox not showing correct state on edit
Fixed	Fixed ability to remove a disabled account from a community

April 7, 2022

This version adds full management of an Account’s calendar on the server side. You can now find the Account’s calendar under the Communicate tab from which you can add or edit events, to-dos, and assessment reminders. Also in this release is the ability to generate test managed alerts and set the severity of the alerts.

Added	Added calendar management for accounts in communication page
Added	Added ability to create test managed alerts
Added	Added severity to the test alert form
Added	Added account option to split or combine Main Menu / Slideshow buttons

March 9, 2022

This release finally provides admins the ability to manage their peer systems directly rather than having to request support GrandCare. Using peer systems and notifications rules, you can have notifications from individual systems appear on a communal system. You can find the Peer System section under the Associations tab when viewing a system. This release also fixes a few issues related to activity reminders and emergency messages for certain servers.

Added	Added Peer System management
Fixed	Fixed YouTube videos for Activity / Instructional setup
Fixed	Fixed removing system updates when multiple updates are queued
Fixed	Fixed web directory for emergency message text-to-speech on some servers

December 16, 2021

In gcmanage 2.8.0 we reintroduce the concept of Managed Alerts. These alerts, which are created by setting a severity of 4 on the associated rule, must be actively resolved by staff. Once claimed, users can add notes to the alert until it is resolved. Users will receive an audible notification sound and a numeric indicator by Alert section in the sidebar. This release also contains a number of back end improvements and optimizations.

Added	Added full managed alert workflow
Added	Added sidebar notification on Unchecked managed alerts
Added	Added severity from ruleset engine to generated alerts
Added	Added filter flag to communities
Fixed	Fixed issues with older browsers by using ECMA 5 minifier

September 30, 2021

2.7.4 provides an account setting that will notify caregivers and admins when the system has a device that is not communicating or has a low battery. A notification email will go out to the same email list that generates System UP / DOWN notifications. This allows caregivers to proactively change batteries and fix misbehaving devices.

Added	Added account setting for notification on low battery and no communication
Added	Added low battery alert text

September 21, 2021

This minor release added a few changes for tracking account activations and fixed an authentication issue.

Added	Added server setting for who receives activation emails regardless of group settings
Changed	Tweaked activation email behavior to work off EULA signing not software loading
Fixed	Handled expired access tokens in session

September 14, 2021

This release provides a sneak-peak of a feature that will be released as part of a future software package. The Activity Stream provides a look into the activity at a residence in chronological order, including motion, door, medication, and assessment activity. This can be found under Account -> Data section in the portal. This release contains several bug fixes and other tweaks as well.

Added	Added Activity Stream data view for accounts
Added	Added postal code validation for all forms
Added	Added Master PIN code validation on Account form
Added	Added search by External ID for Accounts
Fixed	Properly validated comma separated email lists in Group form
Fixed	Handled error messages when calling notification API

July 14, 2021

This maintenance release is primarily focused on cleaning up several outstanding issues and ambiguous terminology with Away Mode and fixing a number of other minor issues.

Changed	Added Account notes to Account Details page
Changed	Allowed Account External ID to be editable
Changed	Changed ambiguous "active" terminology in away periods
Changed	Changed initial state of days of week to unchecked in away period form
Changed	Added loop of three times for outgoing calls
Fixed	Fixed group transfer between distributors
Fixed	Fixed incorrect method for date comparison when determining if account is away
Fixed	Prevented start time to be after end time in away period
Fixed	Refactored tone player to handle chrome playing issues
Fixed	Fixed DOW calculation in away periods to account for timezone

June 22, 2021

This release adds notifications for server users, primarily used to notify them when they miss a video call from a resident. This release also marks a pivot to using the more modern API for many of the data requests.

Added	Added User Notification page under My Profile
Added	Added notification of missed video calls
Changed	Updated expiring Apple Push Notification certificates
Fixed	Fixed auto-answer button not disappearing after call is answered

June 2, 2021

We added Connector management and expanded Away Mode functionality to work with specific times and days of week. We also resolved a number of issues.

Added	Added connector page for viewing system/connector associations
Added	Added intra-day away schedules for accounts
Fixed	Improved a number of security measures on the web server
Fixed	Handled care notes created by residents
Fixed	Handled message fetching for non-users
Fixed	Delayed ability to auto-answer until call is valid